Terms of service

NECTAR AND BLOOM LLC

TERMS OF SERVICE

REVISION DATE: FEBRUARY 20TH, 2026

The following is a summary of our Terms of Service. Please read the entire Terms of Service included below.

TERMS OF SERVICE

These Terms of Service were last updated on February 20th, 2026.

PLEASE READ THESE TERMS OF SERVICE (the “Terms” or “Agreement”) CAREFULLY BEFORE PURCHASING ANY PRODUCTS OR SERVICES FROM NECTAR AND BLOOM ON THE RELEVANT, COMPANY-IDENTIFIED WEBSITE (the “Site”), AS SUCH TERMS AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS RELATED TO THE SITE AND ITS PROVIDED SERVICES, INCLUDING, BUT NOT LIMITED TO, YOUR WAIVER OF RIGHTS, LIMITATIONS OF LIABILITY, AND YOUR INDEMNITY TO COMPANY. THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURTS OR JURY TRIALS, AND LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE.

These Terms shall constitute a full, complete and legally binding agreement between you and Nectar and Bloom, LLC, a California limited liability company (“Company”), regarding its services provided through the Site, including but not limited to: access to various online instructional courses and related materials (“Courses”), which may include certain downloadable or live videos and materials (the “Content”); physical products available for purchase, including the Tarot of Flowers deck; digital gift cards; in-person and virtual workshops, mentorships, retreats, Bloom Circles, and other wellbeing experiences; remote coaching sessions; and the Poetry of Flowers online floral education platform, including the Immersion Pass (formerly known as the All-Access Membership) (collectively, the “Services”).

The Site, and any Content accessed through the Site, is solely for your personal and non-commercial use. With your purchase of any Content, Company grants you a limited, non-exclusive, non-transferable license to access the Content and view your Courses through the Site. Except for the foregoing limited license, no right, title or interest shall be transferred to you. Company may revoke your license at any time in its sole discretion. Upon such revocation, you must promptly destroy all content downloaded or otherwise obtained through the Site, as well as all copies of such materials, whether made in accordance with these Terms of Service or otherwise. By purchasing any products or services through the Site, you agree to be bound by, and comply with, all of the terms and conditions hereof.

1. Terms of Sale

The following terms apply to your purchase of products and services from Company through the Site.

(A) Content and Product Descriptions

Company makes every effort to make the Site thorough, accurate, and helpful. Nonetheless, there may be times when certain information contained on the Site may be incorrect, incomplete, or inaccurate, or appear inaccurate because of the browser, hardware, software, or other technology that you use. Company reserves the right to correct errors or to update the Content and product descriptions at any time without notice. Descriptions or images of, or references to, the Content or products on the Site do not imply Company’s endorsement of the same. Company reserves the right, with or without prior notice, to: change descriptions of, or references to, some or all of the Content or products; limit the availability of some or all of the Content or products; honor, or refuse to honor, any coupon code, promotional code or other similar promotion; and/or refuse to provide any visitor to, or user of, the Site with the Content, any product, or any other service.

(B) Availability and Pricing

Availability of the Content and products may be limited and may not always be guaranteed. If any Content or product becomes unavailable for any reason other than as a result of Company’s termination of your right to access the same, Company will attempt to remove such items from the Site in a timely manner but makes no guarantees in this regard. Prices are determined in Company’s sole discretion and are quoted on the Site in U.S. dollars. Company may occasionally make errors in the stated prices. If the correct price is higher than the listed price, Company will, in its sole discretion, either confirm the correct price with you or cancel your order and notify you of such cancellation. The price applicable to any purchase will be the price at the time you complete your purchase.

(C) Purchasing Content

Your purchase of the Content constitutes your acceptance thereof. You will have one (1) year from purchase of the Content to create a username and password to login, enroll and access the Content (unless you have purchased lifetime access, in which case access shall continue for the lifetime of the course offering). Any failure on your part to create a username and password to login, enroll and access the Content within one (1) year from the purchase thereof (for one-year access purchases) will not entitle you to any refund or credit for such purchase.

(D) Account and Access

You need an account in order to purchase Courses, access Content, or use certain other Services. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including your name and a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to Company or anyone else) caused by someone using your account with or without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account. If you contact us to request access to an account, we will not grant you such access unless you can provide Company with the information that Company needs to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account and Company will not intervene in disputes between users who have shared account login credentials. You must notify Company immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting us at hello@nectarandbloomfloral.com.

You must be at least 18 years of age to create an account on the Site and use the Services. If you are younger than 18, you may not create an account, and Company will immediately terminate your account if Company discovers that any account violates this rule.

You can terminate your account at any time by emailing us at hello@nectarandbloomfloral.com. You should also view our Privacy Policy to see what happens when you terminate your account.

(E) Orders and Refund Policy

Company has the right to refuse any effort to purchase products or Services. Company will not be liable if any product or Content on the Site is unavailable or if delivery is delayed. Except as specifically set forth below, all orders are non-cancelable and non-refundable. Notwithstanding the foregoing, Company may grant or deny cancellation requests, and/or may issue a refund either to your Payment Method (as defined below) or Site credit (which may expire in Company’s discretion), in its sole and absolute discretion.

Product- and Service-Specific Refund and Transfer Policies:

Online Courses and Content (Poetry of Flowers Courses, Immersion Pass): All purchases of online course content are non-refundable and non-cancelable. Once purchased, the value of the Content is immediately made available and usable to you. By agreeing to these terms and making your purchase, you expressly consent to immediate access to the digital content and acknowledge that you lose your statutory right of withdrawal once access begins.
Tarot of Flowers Deck (Physical Product): All sales of the Tarot of Flowers deck are final. There are no refunds or exchanges, as once the product packaging is opened, the product is considered used.
Workshops, Mentorships, and In-Person Experiences: The transfer, refund, and rebooking policies for in-person workshops, mentorships, retreats, and other experiences are governed by the Workshops & Immersions Terms of Service, which are incorporated herein by reference.
Remote Coaching Sessions: Remote coaching sessions are pre-paid and non-refundable. Once a coaching session is scheduled, you may reschedule or cancel with at least 24 hours’ notice prior to the scheduled session at no charge. If you cancel or reschedule a session with less than 24 hours’ notice, a $50 fee will apply. Failure to attend a scheduled session without prior notice will result in forfeiture of that session.

(F) Payment

Company uses a third-party payment processor (the “Payment Processor”) to bill you for purchases. The processing of payments will be subject to the terms, conditions and privacy policies of the Payment Processor in addition to these Terms. Company is not responsible for error by the Payment Processor. By choosing to make a purchase, you agree to pay Company, through the Payment Processor, all charges at the prices then in effect for such purchase in accordance with the applicable payment terms and you authorize Company, through the Payment Processor, to charge your chosen payment provider (your “Payment Method”). You agree to make payment using that selected Payment Method. Company reserves the right to correct any errors or mistakes that it makes even if it has already requested or received payment. The terms of your payment will be based on your Payment Method and may be determined by agreements between you and the financial institution, credit card issuer or other provider of your chosen Payment Method. If Company, through the Payment Processor, does not receive payment from you, you agree to pay all amounts due immediately upon demand, or Company may cancel your access to the Content and/or Services.

(G) Installment Payment Plans

The Poetry of Flowers Immersion Pass (formerly known as the All-Access Membership) may be purchased under the following payment options: (a) a one-time payment for lifetime access (for the lifetime of the course offering); (b) a one-time payment for one (1) year of access; or (c) six (6) monthly installment payments for one (1) year of access.

If you select the installment payment option, you agree to pay all six (6) installment payments in full. The installment payment plan is non-cancelable and non-refundable. Your Payment Method will be automatically charged each month on the calendar day corresponding to the commencement of your plan for each of the six (6) installments. If your Payment Method fails to process an installment payment, your access to the Content will be immediately suspended. If a missed payment is not made within one (1) week of the missed payment date, your access to the Content will be terminated. No refunds or credits will be issued for installment payments already made.

(H) Shipping Policy

Physical products, including the Tarot of Flowers deck, are shipped via UPS and are available for shipping within the United States of America only at this time. International shipping is not currently available; international customers may join a waitlist for future availability. Once a product has been shipped and is in the possession of the carrier, Company is not responsible for any shipping delays, damage, or loss that occurs during transit. Any shipping or delivery issues should be directed to the carrier. Delivery times are estimates and are not guaranteed.

(I) Gift Cards

Digital gift cards purchased through the Site do not expire. Gift cards are non-refundable except as required by applicable law. In accordance with California Civil Code §1749.5, if the remaining balance on a gift card is less than ten dollars ($10.00), you may request redemption of the remaining balance for cash by contacting us at hello@nectarandbloomfloral.com. Gift cards may be applied toward the purchase of any products or Services available through the Site.

(J) Taxes

Stated prices do not include any customs duties, sales, use, value-added, excise, federal, state, local or other taxes. You are solely responsible for the payment of such taxes related to your purchase. Company has the right to charge you for any taxes that Company is required to pay or in fact collect related to your purchase.

2. Acceptable Use

You may only create an account or access or use the Site for lawful purposes, and in conformity with these Terms. You will not make any inappropriate communication through the community forum page of the Site, or otherwise take any other action over the Site that threatens, encourages or causes any harm, or that would assist any other person or group in threatening, encouraging or causing any harm, to any other person. Company shall make the sole determination of what is considered “inappropriate.” You will not collect or store, or attempt to collect or store, any personally identifiable information of any other person or entity utilizing the Site or viewing the Content. You will not infringe any copyright, trademark, patent, trade secret or other proprietary rights of Company or any other third party, including without limitation the unauthorized copying, digitization and/or distribution of any copyrighted material via the forum page of the Site or otherwise. Your use of the Site must comply with all applicable local and national laws or regulations, and you are solely responsible for your knowledge and compliance with all applicable laws and regulations.

Additionally, you may not do any of the following while accessing or using the Site: (a) access, tamper with, or use non-public areas of the Site or Company’s systems; (b) disable, interfere with, or try to circumvent any of the features of the Site, or probe, scan or test the vulnerability of any of Company’s systems; (c) copy, modify, create a derivative work of, reverse engineer, archive, reverse assemble, or attempt to discover any source code of or on the Site; (d) access or search or attempt to access or search, including to scrape, spider, use a robot, or other automated means of any kind, the Site or Company’s systems by any means (automated or otherwise) other than through Company’s currently available search functionalities that are provided via the Site (if any); or (e) take any other actions to manipulate, interfere with, or damage the Site and/or Content.

Company has the sole and exclusive discretion to enforce these Terms, and may suspend or terminate your permission to use the Site and/or access the Content and Services, with or without notice, for any or no reason, including for any violation of these Terms, if you fail to pay any fees when due, upon the request of law enforcement or any government agency, for extended periods of inactivity, for unexpected technical issues or problems, or if we suspect that you have engaged or are engaging in fraudulent or illegal activity, or for any other reason in Company’s sole discretion. Upon any such termination, Company may delete your account, and Company may prevent you from further access to the Site and/or Services. You agree that Company will have no liability to you or any third party for termination of your account, or blocking of your access to the Site and/or Services.

3. Copyright Ownership

The Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and/or other elements of the Content. You may not modify, publish, distribute, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the Content, in whole or in part. You may download copyrighted material, to the extent possible, for your personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material, or any other material found on the Site, will be permitted without the express written permission of Company or any other owner thereof. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading or otherwise obtaining any access to the Content or any other copyrighted material.

You may print and download portions of any corresponding materials provided in conjunction with your purchase of the Content solely for your own non-commercial use provided that you agree to the terms contained herein.

You may not use any robots, spiders, or similar data mining, data gathering or extraction tools or manual processes to collect, gather or copy any content or data on or related to the Site in a manner not authorized by Company in writing. You may not engage in practices of “screen scraping,” “database scraping” or any other practice or activity the purpose of which is to obtain any Content, lists of users, portions of a database, or other lists or information from the Site, in any manner and any quantities not authorized by Company in writing. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of Company or its affiliates without express written consent. You may not use meta tags or any other “hidden text” utilizing the Company name or trademarks without the express written consent of Company.

4. Third-Party Content

To the extent any Content is supplied by third parties for distribution, any opinions, advice, statements, services, offers, or other information or content expressed or made available by third party content are those of the respective author(s) or distributor(s) and not of Company. Neither Company nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. Company is not responsible for any actions or inaction on your part based on the information that is presented via any Content supplied by third parties. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available via the Content. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

5. Disclaimer of Warranty; Limitation of Liability and Time Limitation for Claims

(A) YOU EXPRESSLY AGREE THAT USE OF THE SITE AND/OR PURCHASE OF ANY PRODUCTS OR SERVICES IS AT YOUR SOLE RISK. NEITHER COMPANY, ITS PARENT, SUBSIDIARIES, ITS OTHER AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SITE AND/OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SITE AND/OR SERVICES, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SITE.

(B) THE SITE, INCLUDING, WITHOUT LIMITATION, ANY ASSETS AVAILABLE THROUGH IT SUCH AS THE CONTENT AND PRODUCTS, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES REGARDING SPECIFIC RESULTS, OR OF SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, SECURITY, LACK OF ERRORS OR ACCURACY, OR ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS.

(C) THE SITE AND/OR SERVICES MAY PROVIDE INFORMATION THAT IS DESIGNED FOR EDUCATIONAL AND/OR INFORMATIONAL PURPOSES ONLY. THE INFORMATION CONTAINED ON THE SITE DOES NOT AND IS NOT INTENDED TO CONVEY ANY PROFESSIONAL ADVICE OR ANY PROFESSIONAL CERTIFICATIONS. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL ADVICE. COMPANY IS NOT RESPONSIBLE FOR ANY ACTIONS OR INACTION ON YOUR OR ANY THIRD PARTY’S PART BASED ON THE INFORMATION THAT IS PRESENTED IN THE SITE.

(D) TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL COMPANY, OR ITS PRESENT OR FUTURE PARENTS OR AFFILIATED COMPANIES, BE LIABLE TO YOU FOR ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA OR MISUSE OF PERSONAL INFORMATION, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION OR FOR ANY FORM OF DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE SITE AND/OR PURCHASE OF ANY PRODUCTS OR SERVICES, OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE SITE AND/OR SERVICES. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHETHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE.

IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

(E) COMPANY DISCLAIMS ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. BY ACCESSING THE SITE AND/OR PURCHASING ANY PRODUCTS OR SERVICES, YOU ACKNOWLEDGE AND AGREE TO COMPANY’S DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, YOU SHOULD NOT ACCESS THE SITE OR PURCHASE ANY PRODUCTS OR SERVICES.

(F) TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO YOUR USE OF THE SITE AND/OR PURCHASE OF ANY PRODUCTS OR SERVICES, THESE TERMS OF USE, OR THE RELATIONSHIP BETWEEN COMPANY AND YOU, MUST BE COMMENCED WITHIN ONE YEAR OF THE RELEVANT EVENTS. A DISPUTE IS COMMENCED IF IT IS FILED IN AN ARBITRATION OR, IF THE DISPUTE IS NON-ARBITRABLE, A COURT WITH JURISDICTION, DURING THE ONE-YEAR PERIOD. IF YOU OR COMPANY PROVIDE NOTICE OF A DISPUTE PURSUANT TO THE TERMS HEREUNDER, THE ONE-YEAR PERIOD IS TOLLED FOR 60 DAYS FOLLOWING RECEIPT OF THE NOTICE OF DISPUTE. YOU AND COMPANY EACH WAIVE—THAT IS, GIVE UP—THE RIGHT TO PURSUE ANY DISPUTE, CLAIM OR CONTROVERSY THAT IS NOT FILED WITHIN ONE YEAR AND ANY RIGHT YOU OR COMPANY MAY HAVE HAD TO PURSUE SUCH DISPUTE, CLAIM OR CONTROVERSY IN ANY FORUM IS PERMANENTLY BARRED.

6. Indemnification

You agree to defend, indemnify and hold harmless Company, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including costs and attorneys’ fees, arising out of (a) your use of the Site and/or purchase of any products or Services, (b) your violation of any of these Terms, or (c) your violation of any rights of any third party. Company reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification hereunder. In such event, you shall provide Company with such cooperation as is reasonably requested by Company.

7. Termination

Company may terminate or suspend these Terms and/or your access to and use of the Site and/or Services at any time without notice to you. Without limiting the foregoing, your access to and use of the Content and Services shall immediately terminate in the event that you share your access information regarding your account with any third party, or you otherwise breach any of these Terms. All of the provisions of these Terms intended to survive termination shall survive termination of these Terms.

8. Trademarks

Company, its parent, subsidiaries and affiliates, own all rights to their logos and trademarks used in connection with the Site and/or the Services. All other logos and trademarks appearing on the Site and/or Content are the property of their respective owners.

9. Governing Law; Venue

The materials, data, video, and all other material and features on the Site, as well as the Content, are presented for the purpose of providing information that is or may become available in the United States, its territories, possessions, and protectorates.

Any and all disputes, claims and controversies arising out of or in connection with your access to, use of the Site and/or the provision of content, services, and/or technology on or through the Site, and/or your purchase and/or use of any products or Services, shall be governed by and construed exclusively in accordance with the laws and decisions of the State of California, without giving effect to its conflict of law provisions, except to the extent that law is inconsistent with or preempted by federal law. To the extent that a dispute is not subject to arbitration hereunder, such action shall be brought in the appropriate state or federal court located in San Diego County, California; and both parties hereto irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in San Diego County, California for the adjudication of all non-arbitral claims.

10. Severability

Except as otherwise specified herein, if any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions hereof.

11. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

You and Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Site or Services (collectively, “Disputes”) will be resolved through binding individual arbitration rather than in court, except that either party may bring qualifying claims in small claims court if such claims are within the court’s jurisdictional limits.

Informal Resolution First: Before initiating arbitration, you and Company each agree to attempt to resolve any Dispute informally for at least thirty (30) days. The informal resolution process begins when either party sends a written notice describing the Dispute and the requested resolution to the other party (“Notice of Dispute”). Notices to Company should be sent to legal@nectarandbloomfloral.com. Company will send any notice to the email address associated with your account.

Arbitration Rules: If the Dispute is not resolved within thirty (30) days of receipt of the Notice of Dispute, either party may initiate arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect. The venue for arbitration shall be San Diego, California (or, at your election, may be conducted by video or telephone if permitted by the AAA rules). The arbitrator’s decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action and Jury Trial Waiver: YOU AND COMPANY EACH WAIVE THE RIGHT TO A TRIAL BY JURY. YOU AND COMPANY EACH WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR OTHER REPRESENTATIVE PROCEEDING. Unless both you and Company agree otherwise, the arbitrator may not consolidate more than one party’s claims and may not otherwise preside over any form of a class or representative proceeding.

Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to legal@nectarandbloomfloral.com within thirty (30) days of first accepting these Terms. If you opt out, you and Company retain the right to pursue Disputes in court.

Severability of Arbitration Provision: If any portion of this arbitration provision is found to be unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void, and all Disputes shall be resolved in court.

12. Notice

Any notice given to Company under these Terms shall be given by you via email to legal@nectarandbloomfloral.com during Company’s regular business hours of 9:00 a.m. to 5:00 p.m. Pacific Standard Time and is effective only upon receipt by Company. Any notices of a legal nature may also be sent to us at:

Nectar and Bloom, LLC

Attn.: Legal Department

2761 Teresita Street

San Diego, CA 92104

Email: legal@nectarandbloomfloral.com

13. Accessibility

Company is committed to making the Site accessible to all users. If you experience any difficulty accessing or navigating the Site, or if you have suggestions for improving accessibility, please contact us at hello@nectarandbloomfloral.com so that we can work to address your concerns.

14. Miscellaneous

These Terms and any operating rules for the Site established by Company constitute the entire agreement of the parties with respect to the subject matter hereof and supersede all previous written or oral agreements between the parties with respect to such subject matter. The provisions of these Terms are for the benefit of Company, its parent, subsidiaries, other affiliates and its third-party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf. If you access the Site and/or purchase any products or Services from any location other than the United States, you accept full responsibility for compliance with all local laws. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. Except as explicitly provided herein, if any part of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, it will be replaced with language reflecting the original purpose in a valid and enforceable manner. The enforceable sections of these Terms will remain binding upon the parties. These Terms are personal to you and may not be assigned either in whole or in part by you without Company’s express written consent. Company may assign these Terms at any time for any reason.

Neither Company nor you shall be liable for damages or for delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, terrorism, revolution, civil commotion, pandemic, or acts of civil or military authorities or public enemies; any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labor unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.

15. Personal Information

Any information that you provide to Company, as well as any information that Company otherwise collects via the Site and your use thereof, is subject to our Privacy Policy, which governs our collection and use of such information and is incorporated herein by this reference. You understand that through your use of the Site you consent to the collection and use (as set forth in the Privacy Policy) of this information.

16. Copyrights & Copyright Agent

Company respects the rights of all copyright holders and in this regard, Company has adopted and implemented a policy that provides for the removal of content that infringes the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Company’s Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party;
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

For copyright inquiries under the Digital Millennium Copyright Act please contact:

Nectar and Bloom, LLC

2761 Teresita Street

San Diego, CA 92104

Email: legal@nectarandbloomfloral.com

17. Updating These Terms

Company reserves the right in its sole and exclusive discretion to modify, update and/or otherwise change these Terms at any time for any reason by posting a revised version of the Terms on the Site. Any modifications, updates and/or other changes to these Terms shall become effective on the day they are posted unless stated otherwise. Your continued access to the Site and/or Services after any changes become effective shall constitute your acceptance of any changes to these Terms. Any revised Terms shall supersede all previous Terms.

© 2026 Nectar and Bloom LLC. All rights reserved. No portion of this Website may be copied, reproduced, duplicated, retransmitted, or otherwise used without the express written permission of Nectar and Bloom, LLC.

Workshops & Immersions

Terms of Service

NECTAR AND BLOOM LLC

WORKSHOPS & IMMERSIONS TERMS OF SERVICE

REVISION DATE: FEBRUARY 20TH, 2026

These Terms of Service exist between you, the Attendee, and Nectar and Bloom, LLC. By purchasing your ticket to or making a payment to attend a Nectar and Bloom Workshop, Mentorship, Bloom Circle, Retreat, Studio Immersion, Private Immersion, or other educational or wellbeing experience (any of which hereafter shall be referred to as “Workshop”), you agree to the following Terms & Conditions. These Terms are legally binding, even if you have neglected to read them or selected not to read them. Your agreement to these Terms is required to attend any Nectar and Bloom workshop, mentorship, class, retreat, circle, immersion, or other event.

BOOKING & PAYMENTS

To book a spot in a Nectar and Bloom Group Workshop, Bloom Circle, Retreat, or other group experience, tuition payment is due upon booking to reserve your place. For a 2-Day Studio Immersion Mentorship or Private Workshop, a tuition payment is due upon booking to reserve your date. In certain cases, as deemed appropriate and approved by Nectar and Bloom LLC, a deposit in the amount quoted is due to reserve your workshop date, after which subsequent payments and balance payments are due on the dates agreed to upon booking. Late payments will be considered cancellations. Nectar and Bloom is not responsible for re-selling a spot or finding a replacement for an Attendee who cancels or cannot attend a workshop they have booked.

INCLUSIONS & EXCLUSIONS

The workshop includes only what has been outlined in the workshop or class description. Nectar and Bloom reserves the right to make any necessary adjustments or substitutions to the timeline, scheduled sessions, or workshop content, as needed.

TRANSFERS & REFUNDS

There are no refunds on any deposits or payments made for workshops, mentorships, circles, retreats, immersions, and other experiences. This applies to cancellations due to any reason, including illness, government orders, or professional or personal issues.

Group Workshop Cancellations: If you know that you cannot attend a Group Workshop you have booked (for any reason, including illness), your purchase amount, less the cost of pre-purchased perishable materials (including flowers and food), is available as a transferable credit. This credit may be applied to: (a) another Group Workshop of your choice; (b) a Mentorship session; or (c) an online course from Nectar and Bloom’s Poetry of Flowers offerings. If the credit amount exceeds the cost of the selected alternative, the remaining balance may be applied to a future purchase. There are no refunds, including in cases of illness. Credits are non-refundable.

Seat Transfers: If you prefer to transfer your seat in a Group Workshop to another person of your choice, you may do so on the condition that: (a) you provide written notice to Nectar and Bloom at least 24 hours prior to the workshop; and (b) your submitted replacement is accepted by Nectar and Bloom. Any financial arrangement between you and the person taking your seat is solely between the two of you; Nectar and Bloom has no involvement in or responsibility for such arrangements.

2-Day Studio Immersion Mentorship Rebooking: If you need to reschedule a 2-Day Studio Immersion Mentorship or Private Workshop after booking, there is a 25% rebooking fee to reserve a new date for your workshop. Any payments you have previously made will go toward your new booking, and the additional 25% rebooking fee must be paid to reserve a new date.

REMOTE COACHING SESSIONS

Remote Coaching mentorship sessions are pre-paid coaching hours that are scheduled after booking a session or package. All pre-paid coaching sessions are non-refundable.

Once a coaching session is scheduled, you may reschedule or cancel the session with at least 24 hours’ notice prior to the scheduled meeting time at no charge. If you cancel or reschedule a session with less than 24 hours’ notice before the scheduled meeting time, a $50 fee will apply. Failure to attend a scheduled session without prior notice will result in forfeiture of that session.

CANCELLATIONS BY NECTAR AND BLOOM

Nectar and Bloom has a minimum number of Attendees necessary for each Group Workshop or Retreat in order to host the event. If this number is not met, we reserve the right to cancel or reschedule a workshop, which we will communicate to Attendees with as much lead time as possible.

Nectar and Bloom is not responsible for any potential losses (travel expenses, etc.) that may be incurred due to the need to reschedule or cancel a workshop, whether your own plans change or Nectar and Bloom is in a position requiring us to cancel or reschedule the workshop.

In the unlikely event that Nectar and Bloom must cancel a Workshop, all Attendees will be given the option of a full refund or a transferable credit to apply to a future Workshop or Online Course.

PHOTOGRAPHS, VIDEO & CREDITING

Photographs from a workshop or class are conditionally licensed to Attendees to use on your website and social media channels, provided that you tag and credit Nectar and Bloom for the Floral Workshop and tag and credit the workshop Photographer for the professional Photographs they license to you after the workshop. This means you agree to always tag the Workshop Photographer as well as Nectar and Bloom in the photo you use, and you agree to include a credit in your caption for both Nectar and Bloom for the Floral Workshop and the Workshop Photographer for the Photograph wherever you share the photograph from the Workshop online.

You may not use Workshop Photographs as advertisements or promotional materials for your own business offerings. By purchasing the workshop, you agree to always include credits for the images to the Photographer and to Nectar and Bloom. Failure to do so can lead to a revocation of your license to use the Workshop Photographs.

Nectar and Bloom retains the right to utilize photographs and short video clips taken during the workshop, which may include images and footage of you, on our website, social media, podcast, or other marketing channels. If you prefer to not have your image or likeness shared, please notify us in writing prior to the workshop.

For 2-Day Studio Immersion Mentorship attendees, Nectar and Bloom may share behind-the-scenes photos and video clips captured during your session with you upon request. For Group Workshops, behind-the-scenes content is not offered to individual attendees.

AUDIO & VIDEO RECORDING

Nectar and Bloom may record audio content in connection with podcast interviews or other media projects involving Workshop attendees or mentorship participants. Any such audio recording will be conducted with the knowledge and consent of all participants.

DOCUMENTATION

During the workshop, Attendees are most welcome to take their own still photographs, short video snippets for Instagram Stories, or take written notes throughout the day. Video or audio recording of large segments or the entire workshop are not permitted during the workshop or its class demonstrations.

HEALTH & SAFETY

Health and safety are of utmost importance to Nectar and Bloom for all of our student designers, staff, and partner vendors. Our guidelines will be sent to all Attendees prior to each Workshop and also addressed again with the group at the beginning of each workshop. Adherence to the Health and Safety Guidelines is mandatory.

By registering for any of our Workshops or Experiences, you acknowledge that you are fully responsible for your own health and safety, and you assume full responsibility for any unlikely damage, ailment, or injury you could sustain before, after, or while participating in the Workshop.

When you submit payment for your Workshop, you agree to adhere to any and all required safety and health protocols outlined for you before and during your workshop by Nectar and Bloom, including, but not limited to, signing a waiver, following government health and safety mandates, and maintaining social distance throughout the Workshop as directed by the Federal Government, or by the Government of the State of California, or by the Government of the region in which a Destination Workshop or Retreat you are attending with us is taking place.

WAIVER

Attendees agree to indemnify and hold harmless Nectar and Bloom, LLC, and all of its affiliates and respective members, from any and all claims, demands, losses, causes of action, damages, both physical and financial, lawsuits, judgments, including attorney’s fees and costs, injury or death arising out of, or relating to, your participation in this Workshop or Retreat. By registering for our Workshops or Classes, Attendees personally assume all risks and release Nectar and Bloom from any and all liabilities.

OUR WISH

We welcome you to fully immerse yourself and enjoy every detail and aspect of the Workshop or Class you attend, knowing clearly and feeling supported by these Terms of Service. We are delighted and honored to have you with us in the studio, and we deeply appreciate the opportunity to guide you on your transformative journey in floral artistry.

Liability Waiver

& Release Agreement

NECTAR & BLOOM LLC

LIABILITY WAIVER, RELEASE, IMAGE AND LIKENESS AGREEMENT

THIS LIABILITY WAIVER, RELEASE, AND IMAGE AND LIKENESS AGREEMENT (the “Agreement”) is made and entered into as of the date set forth below, by and between Nectar & Bloom LLC, a California limited liability company (hereinafter referred to as “N&B” or “Company”), and the undersigned individual (hereinafter referred to as “Participant”).

SCOPE OF PARTICIPATION. This Agreement applies to Participant’s involvement in any and all activities associated with N&B, including but not limited to:

Group floral design workshops; one-on-one studio immersion private mentorship workshops; in-studio or in-person retreats; wellbeing circles known as bloom circles; and wellbeing immersions that combine creativity / floristry / Ayurveda / Reiki / Yoga / Sound Healing / and coaching, which includes being photographed and/or recorded on video (the “Events”);
Attending, participating in, or observing in-person Events organized, sponsored, or promoted by N&B; and
Being photographed, filmed, video recorded, or audio recorded during any Events.

ACKNOWLEDGMENT AND ASSUMPTION OF RISK. Participant understands and acknowledges that participation in Events may involve inherent risks and potential hazards, including but not limited to:

Physical risks associated with attending Events at venues where water, flowers, and tools are in use, including but not limited to slips, trips, falls, cuts, and other injuries;
Emotional, physical, and/or psychological discomfort that may arise from ayurveda, reiki, yoga, sound healing, and coaching;
The promotion of the Events by N&B, including the permanent and widespread distribution of promotional materials that may feature Participant’s image and/or likeness;
Risks associated with travel to and from Events locations;
Property damage, loss, or theft that may occur at Events locations;
Risks arising from the actions or inactions of other participants, venue staff, or third parties present at Events or involved in content production.

PARTICIPANT VOLUNTARILY AND WILLINGLY ACCEPTS THE RESPONSIBILITY FOR ALL RISKS AND HAZARDS THAT MAY ARISE FROM PARTICIPATION IN EVENTS, INCLUDING THE RISK OF PHYSICAL DISCOMFORT, EMOTIONAL DISTRESS, INJURY, PROPERTY DAMAGE, OR REPUTATIONAL HARM.

HEALTH AND WELLNESS DISCLAIMER. Participant acknowledges that N&B’s wellbeing offerings—including but not limited to Ayurveda, Reiki, yoga, sound healing, breathwork, and coaching—are intended solely for general wellness support and preventative care. These offerings are not a substitute for professional medical advice, diagnosis, or treatment, and are not intended to address, treat, or manage any serious physical or mental health condition. Participant assumes full personal responsibility for their health and wellbeing in connection with participation in any Event. Participant is encouraged to consult a qualified healthcare professional before participating in any wellbeing-related activity offered by N&B.

PARTICIPANT’S REPRESENTATIONS AND WARRANTIES. Participant acknowledges and represents that:

Participant is at least eighteen (18) years of age and has the full right, power, and authority to enter into this Agreement and to grant the rights set forth herein;
Participant is in suitable physical and mental condition to participate in Events;
Participant will follow all safety guidelines, rules, and instructions provided by N&B, Events’ organizers, and venue staff;
Participant will not be under the influence of any substances that could impair their ability to safely participate in Events;
Participant’s participation and N&B’ use of content featuring Participant will not infringe upon or violate the rights of any third party;
Participant has read and comprehended all terms of this Agreement and has had the opportunity to consult with appropriate professionals before agreeing to it.

GRANT OF RIGHTS TO IMAGE, LIKENESS, AND CONTENT. Participant hereby irrevocably grants to N&B and its subsidiaries, affiliates, licensees, successors, and assigns the perpetual, worldwide, royalty-free right and permission to: photograph, film, videotape, audio record, and otherwise capture Participant’s image, likeness, voice, performance, statements, biographical information, and appearance (collectively, the “Materials”) in connection with Events; use, reproduce, publish, distribute, display, exhibit, transmit, broadcast, stream, digitize, print, and otherwise exploit the Materials, in whole or in part, individually or in conjunction with other materials, in any and all media now known or hereafter devised, including without limitation, in video podcasts, audio podcasts, newsletters, print publications, websites, social media platforms (including but not limited to YouTube, Instagram, TikTok, LinkedIn, X/Twitter, and Facebook), advertisements, promotional materials, and merchandise; use Participant’s name, likeness, voice, biographical information, professional credentials, and other attributes in connection with the Materials and for the purpose of attribution, promotion, and advertising of the Materials and N&B’ products, services, and Events; post Events photography and Materials to public Events platforms (including but not limited to Eventbrite, Luma, and social media) for promotional and archival purposes.

Participant acknowledges and agrees that all rights in the Materials, including all copyrights and other intellectual property rights, shall be the sole and exclusive property of N&B. To the extent Participant may have any rights in the Materials, Participant hereby irrevocably assigns all such rights to N&B.

RELEASE FROM LIABILITY. Participant hereby agrees, on behalf of Participant and Participant’s heirs, personal representatives, and assigns, to fully and forever discharge and release N&B, its officers, directors, members, employees, agents, representatives, contractors, venue operators, Events sponsors, other participants, licensees, successors, and assigns (collectively, the “Released Parties”) from any and all claims, demands, causes of action, damages, liabilities, losses, expenses, costs (including reasonable attorneys’ fees), and/or causes of action, now known or hereinafter known in any jurisdiction in the world, arising out of or related to:

Participant’s presence at Events, including any Events venues (such as hotels, conference centers, flower farms, flower markets, public parks, private residences, restaurants, or other locations);
Participant’s participation in Events;
N&B’ use of the Materials as permitted herein, including without limitation, any claims for defamation, invasion of privacy, right of publicity, copyright infringement, false light, or any other personal or property rights;
Any physical injury, emotional distress, discomfort, illness, property damage, or loss sustained by Participant;
The actions or inactions of the Released Parties, other participants, venue staff, or third parties, whether caused by negligence or otherwise.

Participant acknowledges and agrees that this Release is intended to be as broad and inclusive as permitted by law and constitutes a complete release of any responsibility of the Released Parties for any injury, damages, or losses that Participant may experience.

Participant expressly waives any right to:

Inspect or approve the Materials or any finished product incorporating the Materials prior to publication or distribution;
Rescind this Agreement or the rights granted herein;
Enjoin the development, production, distribution, or exploitation of the Materials or any derivative works.

COVENANT NOT TO SUE. Participant agrees, on behalf of Participant and all heirs, personal representatives, and legal representatives, not to bring legal action against the Released Parties or take part in any claim for compensation or legal proceedings against the Released Parties due to any injury, discomfort, property damage, or any use of the Materials that Participant may experience or that may result from participation in Events.

INDEMNIFICATION

Participant shall indemnify, defend, and hold harmless the Released Parties from and against any and all third-party claims, demands, causes of action, damages, liabilities, losses, judgments, settlements, awards, interest, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

(i) Participant’s breach of any representation, warranty, or covenant contained in this Agreement;

(ii) Participant’s participation in Events;

(iii) Participant’s conduct at Events;

(iv) Any injury, damage, or loss caused to third parties by Participant’s actions or inactions.

N&B shall indemnify, defend, and hold harmless Participant from and against any and all third-party claims, demands, causes of action, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising directly out of N&B’s use of Participant’s image, likeness, voice, or biographical information (the “Materials”) in a manner that materially and expressly violates the image and likeness rights granted under this Agreement, including any use of the Materials in a context that constitutes defamation or misappropriation of Participant’s right of publicity under applicable law. This indemnification does not apply to any other aspect of N&B’s operations, services, or Events.

COMPENSATION. As full and complete consideration for the rights granted herein, N&B will provide the tools, content, and instruction for the Events. Participant acknowledges and agrees that the consideration described above, together with the opportunity to participate in Events, constitutes fair and adequate consideration for all rights granted and obligations undertaken under this Agreement. Participant shall not be entitled to any additional compensation, royalties, residuals, or other payments in connection with N&B’ use of the Materials, regardless of the nature, extent, frequency, or commercial success of such use.

NO OBLIGATION TO USE. Nothing herein shall constitute any obligation on N&B to make any use of the Materials, to include Participant in any specific content, to publish or distribute any content featuring Participant, or to exercise any of the rights granted herein. N&B retains sole discretion over all editorial and creative decisions regarding the Materials.

GOVERNING LAW AND DISPUTE RESOLUTION

Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflicts of law principles.
Arbitration. Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall be resolved through binding arbitration in San Diego, California, in accordance with the Commercial Arbitration Rules of the American Arbitration Association. The arbitrator’s decision shall be final and binding, and judgment upon the award may be entered in any court having jurisdiction thereof.
Attorneys’ Fees. The prevailing party in any dispute or arbitration shall be entitled to recover its reasonable attorneys’ fees, costs, and expenses.

GENERAL PROVISIONS

Entire Agreement. This Agreement sets forth the entire agreement between the parties with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral.
Severability. If any provision of this Agreement is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid, legal, and enforceable, or, if no such modification is possible, such provision shall be severed from this Agreement, and the validity, legality, and enforceability of the remaining provisions shall not be affected thereby.
Waiver. The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver of such provision or the right of such party to enforce such provision in the future. No waiver shall be effective unless in writing and signed by an authorized representative of the waiving party.
Assignment. N&B may freely assign this Agreement and the rights granted herein to any successor, affiliate, or third party. Participant may not assign this Agreement or any rights or obligations hereunder without the prior written consent of N&B.
Survival. Any provision of this Agreement providing for performance or obligations after termination shall survive such termination and shall continue to be effective and enforceable, including but not limited to the grant of rights, releases, indemnification obligations, and dispute resolution provisions.
Compliance with Laws. In the performance of the terms of this Agreement and participation in Events, the parties shall comply with all applicable federal, state, regional, and local laws, rules, and regulations.
Binding Effect. This Agreement shall be binding upon and inure to the benefit of the parties’ successors, assigns, heirs, and legal representatives.
Counterparts; Electronic Signatures. This Agreement may be executed in counterparts (including by electronic signature, scanned signature, or through electronic consent mechanisms such as checkboxes on Events registration platforms, all of which shall constitute an electronic signature hereto), each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. Electronic signatures shall have the same legal effect as original signatures.

PARTICIPANT ACKNOWLEDGES:

I HAVE FULLY READ AND UNDERSTAND EACH OF THE ABOVE PROVISIONS.

I ACKNOWLEDGE THAT PRIOR TO SIGNING THIS AGREEMENT I HAD THE OPPORTUNITY TO CONSULT WITH AN ATTORNEY TO REVIEW THIS AGREEMENT.

I UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING THIS AGREEMENT, INCLUDING THE RIGHT TO SUE FOR INJURIES OR DAMAGES, AND ENTER THIS AGREEMENT FREELY AND VOLUNTARILY.

Privacy Policy

PRIVACY POLICY

NECTAR AND BLOOM LLC

REVISION DATE: FEBRUARY 20TH, 2026

The following is a summary of our Privacy Policy. Please read the entire Privacy Policy included below.

Privacy Policy

This Privacy Policy was last updated on February 20th, 2026.

Thank you for visiting our transformative floral education platform and design studio website (the “Site”). Nectar and Bloom, LLC, a California limited liability company (“Company,” “we,” “us”), respects your privacy and wants you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Site or access any of our various products, services, and offerings, including: immersive experiences and education, both in-person and online, in floral artistry and design, small business development and strategy, and holistic wellbeing; online instructional courses and related materials (“Courses”), which may include certain downloadable or live videos and materials (the “Content”); physical products available for purchase through the Site (such as the Tarot of Flowers deck); digital gift cards; in-person and virtual workshops, mentorships, retreats, and wellbeing experiences; and remote coaching sessions (collectively, the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you do not agree with this Privacy Policy or any other agreement that governs your use of the Services.

You must be at least 18 years of age to use the Site or any of the Services. We do not knowingly collect personal data from individuals under 18 years of age.

1. What Data We Collect

We collect certain data from you directly, like information you enter yourself, data about your participation in and access to courses and other Services, and audio or visual content captured during in-person experiences. We also collect some data automatically, like information about your browser or other device and what parts of our Site or Content you spend time using.

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Site and Services. Below are some examples to help you better understand the data we collect.

When you create an account, make a purchase, or use the Site to access the Services, we collect any data you provide directly, including:

Account Data | In order to access the Content or purchase products and services, you may need to create a user account. When you create or update your account, we collect and store the data you provide, such as your first and last name, email address, mailing address, phone number, and password (“Account Data”).
Purchase and Transaction Data | When you make a purchase through the Site—including Content, physical products, gift cards, workshop or mentorship bookings, or remote coaching sessions—we collect information related to that transaction, such as the items purchased, purchase amount, and shipping information (where applicable). Please note that we use a third-party payment processor (the “Payment Processor”) to bill you. We have no access to, or control over, your payment card or financial account information, which is subject to the Payment Processor’s privacy policies.
Shared Content | Parts of the Site let you interact with other users or share content publicly, including by posting information to a forum page, posting reviews on a course page, asking or answering questions, or sending messages to instructors. Such shared content may be publicly viewable by others depending on where it is posted.
Course Data | When you access the Content, we collect certain data including which Courses you have accessed or downloaded, and your exchanges with instructors including questions and answers and direct feedback about the courses.
Audio and Visual Data | During in-person workshops, mentorships, retreats, and other experiences, we may capture photographs and short video clips of attendees for marketing and promotional purposes. We may also record audio content in connection with podcast interviews or other media projects, with your prior knowledge and consent. For more details on the use of photographs and recordings at in-person events, please refer to our Workshops & Immersions Terms of Service.
Communications and Support | If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy.

1.2 Data We Collect through Automated Means

When you access the Site and/or Services, we collect certain data by automated means, including:

System Data | Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”).
Usage Data | Usage statistics about your interactions with the Site and/or Services, including Courses and other materials accessed, pages visited, products viewed, click data, date and time, and other data regarding your use of the Site (“Usage Data”).
Approximate Geographic Data | An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address.

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

2. How We Collect Data About You

We use tools like cookies to gather the data listed above. Some of these tools offer you the ability to opt out of data collection.

2.1 Cookies and Other Data Collection Tools

Company and service providers acting on our behalf may use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access the Site and/or Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you access the Site and/or Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your computer or other device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Site, personalizing your experience, making it easier to log into the Site, and recognizing you when you return. Company may use the following types of cookies:

Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Site.
Security: cookies used to enable you to log in and access the Site and/or Content; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
Functional: cookies that store functional settings (like the volume level you set for video playback).
Session State: cookies that track your interactions with the Site and/or Content to help us improve the Site and your browsing experience, remember your login details, and enable processing of your purchases. These are strictly necessary for the Site to work properly, so if you disable them then certain functionalities will break or be unavailable.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all of the Site, and your experience may be different or less functional.

Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.

2.2 Analytics

We may also use third-party browser and mobile analytics services like Google Analytics on the Site. To the extent we use them, such services use Data Collection Tools to help us analyze your use of the Site, including information like the third-party website you arrive from, how often you visit, and usage and performance data. If we collect such data, we use it only to improve the Site, better understand how the Site and/or Services perform on different devices, and provide information that may be of interest to you.

3. How We Use Your Data

We use your data to do things like provide the Site and/or Services, communicate with you, process transactions, troubleshoot issues, secure against fraud and abuse, improve and update the Site, analyze how people use the Site and/or Services, and/or as required by law or necessary for safety and integrity. We use the data we collect through your use of the Site and/or Services to:

Provide and administer the Site and Services, including to display content, process orders, and deliver products;
Process your purchases, orders, and payments for Content, physical products, gift cards, workshop bookings, mentorship sessions, and other Services;
Fulfill and ship physical product orders;
Communicate with you about your account, orders, and bookings, including responding to your questions and concerns, sending administrative messages and confirmations, and sending information about new features, promotions, and available offerings (which you can opt out of at any time);
Manage your account preferences;
Facilitate the Site’s technical functioning, including troubleshooting and resolving issues, securing the Site, and preventing fraud and abuse;
Solicit feedback from users;
Improve the Site and potentially develop new features and offerings;
Analyze trends and traffic, track purchases, and track usage data;
Use photographs and short video clips captured during in-person experiences for marketing and promotional purposes, as disclosed to attendees;
As required or permitted by law; or
As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, third parties, the public, or the Site.

4. Who We Share Your Data With

We share certain data about you with companies performing services for us. We may also share your data as needed for security or legal compliance. Lastly, we can share data in other ways if it is aggregated or de-identified or if we obtain your consent.

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, email and hosting services, course platform hosting, email marketing, and customer services and support. These service providers include, but are not limited to, Kajabi (online course hosting and access), Flodesk (email marketing), and Zapier (workflow automation connecting our services). These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service. When you make a purchase and opt in to receive communications, your name and email address may be added to our email marketing list through Flodesk. When you purchase an online course, your name and email address are shared with Kajabi to create your course access account.
With Instructors or On Forum Page: If you ask a question or make a comment to an instructor or leave a review for a course, or if you post questions, comments or other information to a forum page, your information (including your name) may also be publicly viewable by other users depending on your settings.
With Analytics and Data Enrichment Services: As part of Company’s potential use of third-party analytics tools like Google Analytics, we share certain contact information, Account Data, System Data, Usage Data (as detailed in Section 1), or de-identified data as needed. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services. We do this to better understand how our Site and Services are used and to improve them.
For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is: permitted or required by law; requested as part of a judicial, governmental, or legal inquiry, order, or proceeding; reasonably necessary as part of a valid subpoena, warrant, or other legally valid request; reasonably necessary to enforce our Terms of Service, Privacy Policy, and other legal agreements; required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of us, our users, other third parties, members of the public, or the Site. We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
During a Change in Control: If Company undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
After Aggregation/De-identification: We can disclose or use aggregate or de-identified data for any purpose.
With Your Permission: With your consent, we may share data to third parties outside the scope of this Privacy Policy.

Important: Company does not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.

5. Security

We use appropriate security based on the type and sensitivity of data being stored. As with any internet-enabled system, there is always a risk of unauthorized access, so it’s important to protect your password and to promptly contact us if you suspect any unauthorized access to your account.

Company takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and Company, the Site, or any information provided to us in connection with the data we collect through the Site will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact legal@nectarandbloomfloral.com with any concerns.

6. Your Rights

You have certain rights around the use of your data, including the ability to opt out of any newsletter or promotional emails, cookies, and collection of your data by certain analytics providers. You can update or terminate your account by emailing us at hello@nectarandbloomfloral.com, and you can also contact us for individual rights requests about your personal data by emailing us at legal@nectarandbloomfloral.com. Parents who believe we’ve unintentionally collected personal data about their underage child should contact us for help deleting that information.

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Site.

To stop receiving our newsletter or promotional communications from us, you can opt out by using the unsubscribe mechanism in the relevant communication you receive. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Site, including administrative confirmations, order confirmations, important updates about the Site, and notices about our policies.
The browser or device you use may also allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared.

If you have any questions about your data, our use of it, or your rights, contact us at legal@nectarandbloomfloral.com.

6.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that Company collects and maintains as follows:

To update data you provide directly, log into your account and update your account at any time.
To terminate your account, email us at hello@nectarandbloomfloral.com. Please also note that even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
To request to access, correct, or delete your personal data, email us at legal@nectarandbloomfloral.com or write to us at Nectar and Bloom LLC, Attn: Privacy/Legal, 2761 Teresita Street, San Diego, CA 92104. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

6.3 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. The Site and Services are intended for users who are at least 18 years of age. Children under 18 should not use the Site. If we learn that we’ve collected personal data from a child under 18, we will take reasonable steps to delete it.

Parents who believe that we may have collected personal data from a child under 18 can submit a request that it be removed to legal@nectarandbloomfloral.com.

7. Jurisdiction-Specific Rules

If you live in California or Nevada, you have certain rights related to accessing and deleting your data, as well as learning with whom we share your data. Users outside of the United States should note that we transfer data to the US and other areas outside of the European Economic Area.

7.1 Users in California

Users who are California residents have certain rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”). If you are an eligible California user, these rights include:

Right to Know — You have the right to request to know more about the categories and specific pieces of personal information that we have collected about you and access a copy of your personal information.
Right to Deletion — You have the right to request deletion of personal information that we have collected about you.
Right to Correct — You have the right to request that we correct inaccurate personal information that we maintain about you.
Right to Opt-Out of Sale or Sharing — You have the right to opt out of the “sale” or “sharing” of your personal information, as those terms are defined under the CCPA/CPRA. Company does not sell or share your personal information as defined by the CCPA/CPRA.
Right to Limit Use of Sensitive Personal Information — You have the right to limit the use and disclosure of your sensitive personal information to only those purposes necessary to provide the Services.
Right to Non-Discrimination — If you choose to exercise any of your rights under CCPA/CPRA, Company will treat you like all other users. In other words, there is no penalty for exercising your rights under CCPA/CPRA.

To exercise any of these rights under CCPA/CPRA, please email legal@nectarandbloomfloral.com or write to us at Nectar and Bloom, LLC, Attn: Privacy/Legal, 2761 Teresita Street, San Diego, CA 92104. As part of the CCPA/CPRA you may designate an authorized agent to make these requests on your behalf. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify you and/or your agent’s identity before fulfilling your request.

Additionally, for more information about the personal information we collect and how we collect it, please see the sections above entitled “What Data We Collect” and “How We Collect Data About You.” To learn about the business and commercial purposes for which your personal information is collected and the categories of service providers who have access to your personal information, please see the sections above entitled “How We Use Your Data” and “Who We Share Your Data With.”

Most importantly, per the CCPA/CPRA, Company does not sell or share your personal information or the personal information of any of our users.

Global Privacy Control (GPC): Company respects Global Privacy Control (“GPC”) signals. If our systems detect a GPC signal from your browser, we will treat it as a valid request to opt out of the sale or sharing of personal information associated with that browser. For more information about GPC, visit globalprivacycontrol.org.

7.2 Users in Nevada

As is the case for all of its users, Company does not sell its users’ personal information or personal data. Nonetheless, if you are a resident of Nevada, and would like to request that we do not sell your personal information, you can request to opt out of the sale of covered information by emailing legal@nectarandbloomfloral.com or writing to us at Nectar and Bloom, LLC, Attn: Privacy/Legal, 2761 Teresita Street, San Diego, CA 92104.

7.3 Users Outside the United States

Company is headquartered in California, and in order to provide the Site and Services to you, we must transfer your data to the United States and process it there. By visiting or using the Site and/or Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in the United Kingdom (“UK”), Switzerland, and the European Economic Area (“EEA”) is transferred and stored outside those areas. Additionally, if you are located in the UK, EEA, or Switzerland, you also have the right to lodge a complaint with your data supervisory authority.

8. Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change, we will post such changes to the Site, or notify you via any other mechanism required by law. As permitted by applicable law, if you continue to use the Site after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

9. Interpretation

Any capitalized terms not defined in this policy are defined as specified in our Terms of Service.

10. Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact us (including our designated personal information protection manager) at legal@nectarandbloomfloral.com. You can also send postal mail to us at Nectar and Bloom, LLC, Attn: Privacy/Legal, 2761 Teresita Street, San Diego, CA 92104.